TBTC Programme 2018

A full programme over the 11th & 12th September covering all the key areas of business travel and meetings management including Keynote Sir Ranulph Fiennes on Day two who is kindly sponsored by South African Airways.

Day one, Tuesday September 11

9.45-10.30
Keynote - Steve Richards - Political columnist, commentator and author @steverichards14
Setting the scene: business travel in a fast-changing world
Geopolitics, Brexit, international trade and travel… TBTC gets underway with a look at the big issues playing out across the nation and their impact on our industry.

10.30-11.00
View from the top: a trio of bosses discuss the state of the industry
Three industry figureheads reflect on the preceding session, sharing their views on corporate travel today, the industry’s pain points and the quest for best practice.

Speakers: Scott Davies, CEO at Institute of Travel Management, Paul Spelman, MD at AirPlus and Suzanne Horner, CEO at Gray Dawes Travel

11.45-12.15
Online shopping: sourcing and implementing online booking tools
Taking your travel programme online can reap big rewards. Find out about the tools to help you do so, the latest functionality and how to implement them.

Speakers: Sam Cande, UK Country Manager at Traveldoo, Rachel Watson, Director at Opteva and Johanne Young, Director at Opteva

12.15-12.45
Do behave! Getting your travellers to comply with travel policy
Ensure your travellers adhere to company travel policy and you’ll be able to keep a lid on costs and consolidate spend, but it’s often easier said than done.

Speakers: Gary McLeod, MD Corporate Division at Traveleads, Paul Jarvie, Head of Account Management North UK at FCM Travel Solutions

14.00-14.30
Sizing things up: benchmarking your travel programme against others
How does your travel programme stack up – are you getting value for money, what rates should you be achieving, and will it appeal to new recruits?

Speakers: Dan Raine, Global Director Consulting & Business Intelligence at Amex GBT Consulting, Nicholas Nelson, EMEIA Developed Markets Travel, Meetings and Events Leader at Ernst & Young Global

14.30-15.00
Perfect partners: make your TMC a travel partner, not just a supplier
Don’t keep your travel management company at arm’s length – make them an essential partner and you’ll both reap the rewards of a fruitful relationship.

Speakers: Simone Buckley, CEO at Fello

16.00-16.30
Careers advice: the opportunities that await in the business travel industry
A career in travel will take you places! But just what opportunities are out there, what professional qualifications are available and how do you sell brand ‘you’?

Speakers: Barbara Kolosinka, Director at C&M Travel Recruitment, Vishal Bhurtun, Recruiter at Egencia

16.30-17.00
Deal or no deal? How to optimise your accommodation spend
Make your hotel and serviced apartment spend go further by leveraging data to secure favourable rates, negotiating soft perks and tweaking travel policy.

Speakers: Juliet Howie, Director of Sales EMEA at Oakwood Worldwide, Jan Jacobsen, Global Accommodation Manager at AIG

17.00-19.00
TBTC Drinks & Canape Reception 
Exhibitors and delegates wind down with complimentary drinks, canapes and entertainment plus a charity raffle with fabulous travel prizes

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Day two, Wednesday September 12

9.00-9.30
Travel manager clinic: discover best practice from leading travel buyers
Hear how three experienced travel managers honed their travel programmes, achieved cost savings and improved the traveller experience.

Speakers: Rod Richardson, Travel Manager at Wellcome, Imelda Aspinall, UK Travel Manager at ITV and Lee Whiteing, Global Head of Travel Operations at HSBC

9.30-10.00
Simply the best: how to find the right TMC for you and your company
Size, cultural fit and industry specialisms are all considered key to selecting an effective TMC for your needs, but what else helps make a perfect match?

Speakers: Francesco Deluca, Director - Sales and Client Services EMEA at Omega World Travel, Lisa Barnett, Commercial Contract Specialist at Bruker

10.45-11.15
Tech support: getting to grips with NDC, AI, chatbots and the future of booking
Supplier distribution models and travel technology are on a steep development curve, but what’s just hot air – for now – and what should be embraced right now.

Speakers: Jason Nash, Chief Storyteller, Travelport

11.15-11.45
Rooms to manoeuvre: there’s more to life than RFPs
Is the tried and trusted RFP process under threat from new hotel booking strategies, and how can the pain points be ironed out?

Speakers: Leigh Cowlishaw, Director of Proposition Accommodation and Meetings at Capita Travel and Events, Jo Austin, Sales Director at Compass Group UK & Ireland

12.15-12.45
Up in the air: what you need to get airlines round the negotiating table
Larger companies might have the volumes to get airlines’ attention, but the door isn’t necessarily shut to SMEs. Learn how to make the most of your air travel spend.

Speakers: Melanie Quinn, Commercial Director at CTI, Bruno Moreno, Corporate Account Manager at LATAM

12.45-13.15
Taking care of business: duty of care and traveller wellbeing in the spotlight
It is a company’s legal obligation to take care of its employees, but going beyond the basics can ensure positive travel experiences and a productive workforce.

Speakers: Claire Harrington, Head of Marketing Communications at ATPI, Natasha Dann, Global Travel Manager at Aveva

 14.00-15.00
Keynote speaker: Sir Ranulph Fiennes - sponsored by South African Airways

Speaker enquiries should be directed to Andy.Hoskins@bmipublishing.co.uk